The 10 Dimensions of any Enterprise

 

VISION AND PASSION – LEADERSHIP
STRATEGY
MARKET
Electrons
– ORGANIZATION – ORDER
– INFORMATION
– DECISION MAKING
– COMMUNICATION – NETWORK
– CUSTOMER SERVICE
– VALUES AND STANDARDS

The 10 Dimensions of any Enterprise (undertaking, especially one that needs courage or that offers difficulty). All 10 dimensions should be in place and continually monitored and re-visited by the leader for the Enterprise to be successful.

 

 

 

 VISION AND PASSION – LEADERSHIP

 

VISION (HEAD)

• “Begin with the end in mind”
• “Imagination is more important than knowledge”
• Elements: Foresight, Creative Thinking, Targets, Flexibility.

PASSION (HEART)

• Yes, Yes, Yes, – “Some men see things as they are and say why, I dream of things that never were and say why not”
• Elements: Feeling, Motivating, Praise, Trust, Belief, Excitement.

 

Leadership

• Never lose sight of your goals
• Get others excited with that goal (surround yourself with competent people)
• Vision & Passion (Head and Heart)

People

• It is all about people and people are all different. (This is what makes Leadership difficult).

 STRATEGY AND MARKET  (Hands – the doing of Vision and Passion)

These two dimensions should be considered together.

An effective strategy cannot be compiled without keeping the customer (market) in mind. These dimensions require continual measurement and monitoring as this is where change occurs the most. As change is increasing exponentially it cannot be considered without the necessary learning that is required to accommodate change.

Strategy
“90% of Strategy is Execution”
Elements: Continually Allow for Change (Learning), Strategic & Business Planning, Finance, Products, Manning & Structure, Management Style, Productivity, Organizational Culture.

Market
“Nothing astonishes men so much as common sense and plain dealing”
Elements: Defining the Market, Marketing, Selling, Advertising, Distribution, Packaging, Merchandising, Internal & External Customers, Image.

 THE ELECTRONS AND FORCE FIELDS

These dimensions all need to be in place for your Enterprise to be effective. Relative to Strategy and Market, once they have been determined they do not alter that much other than for regular re-visiting.

 

Organization

“Disorganization is the opposite to calm – it creates chaos, demands attention, and constantly reminds you of all that remains to be done. Creating order gives you the space to be calm.”
Elements: Organizing Self, Organizing Others, Prioritizing, Delegating, Operational Systems, Time Management.

Information – Records

“Keeping Score” – “When good people are given good information they typically make good decisions.”
Elements: Information Flow, Data Collection, Trending, Financial Records (Cash flow, Profit & Loss Statement, Balance Sheet), Use of Technology.

Decision Making
“The only man who never makes a mistake is the man who never does anything”.
Elements: Problem Solving, Authority Levels, Responsibility, Accountability, Initiative, Analytical Ability and Interactive Listening.

Communication – Network

90% of Execution is Communication – “Tell everyone about everything that matters to you and to them”.
Elements: Feedback, Meetings, Diplomacy, Protocol, Negotiation, Report Writing, Presentation Techniques, Communication media and Networking

Customer Service

“Very few customer expectations are unreasonable.”
Elements: Relationship building, Dimensions of Service, Policy, Efficiency, Welcome and Greeting.

Values and Standards

“There is no right way to do a wrong thing.”
Elements: Core values, Trust, Discipline, Policies, Competence, Lifelong Learning, Quality, Output, Orientation, Environmental Conservation, Measurement.

 

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